Resume achievement statements can be really tricky to write.
In order to really make your CV stand out from the rest, it is important that you include examples of your achievements and successes to show where you can add value to a potential employer.
Your past successes act as an indicator of your future potential successes with your next employer, and it is vital that we demonstrate this in your CV.
Achievements are just what recruiters need to see so they can get a quick understanding of your experience, strengths and areas of expertise. When it comes to achievements though, what recruiters are really looking for is RESULTS, and EVIDENCE or proof of those results.
Most people are great at stating their responsibilities and how they do (or did) their jobs, but don’t include the detail of what the outcome meant to the employer or the business as a whole.
Employers recruit people who can get results. And the best indicator of what you can do for your next employer is to provide evidence in your résumé of what results you have given your previous employers. It’s this detail that really interests employers. Evidence-based résumés get results.
This means that if you state you have ‘great communication skills’, a recruiter expects to see evidence of this. Include an example – give the reader the evidence in your document, of where you proved your great communication skills, and what the result of this was.
What employers really want to see is the result, not just what you did and how you did it, but what the bottom line impact was for the client, employer, business or colleagues. Focus not on what you did, or how you did it, but the outcome (the result). So when recruiters say “We want to see achievements on your resume” what they really mean is “We want to know what the outcome was.”
So how to do you go about writing about your achievements on a resume?
A great way to do so is to apply the following acronyms:
C = Challenge – Think of a challenge you faced or problem you had to resolve; why was it a challenge; why was it so difficult?
A = Action – What action did you take?
R = Result – What was the outcome?
You could also think about your achievements in the context of the following acronym:
S = the SITUATION in which you found yourself on day one of the job
O = OPPORTUNITIES you identified to help the business
A = ACTION plan or strategy you implemented to reach that goal
R = RESULTS of your actions
Another style is use to the following style:
S = SITUATION – Define the general context. Who/What/When Mention the problem you had to overcome.
T = TASK – Identify the key objective and issue that you have addressed.
A = ACTION – Describe the action you took or initiated, emphasising the skills you used to complete the task.
R = RESULTS = Summarise the outcome in business terms.
It is really important that we include specific accomplishments. These can be quantitative (eg: Exceeded annual revenue goals by 75%), or qualitative (eg: Implemented a new filing system that increased productivity and reduced average customer wait time).